Privacy Policy
This Privacy Notice for Union Cybers ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://unioncybers.com, download and use our mobile application (Union Cybers), use our Online Service Hub, or engage with us in other related ways.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@unioncybers.com.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- When and With Whom Do We Share Your Personal Information?
- Do We Use Cookies and Other Tracking Technologies?
- How Do We Handle Your Social Logins?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update, or Delete the Data We Collect?
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Disclosed by You
The personal information we collect depends on the context of your interactions with us, and may include: names, phone numbers, email addresses, mailing/billing addresses, usernames, and contact preferences.
Payment Data
We collect data necessary to process your payment if you make purchases (such as convenience fees or downloads). All payment data is handled securely by our payment processors (UPI and Razorpay), and you can read their policies on their respective gateways.
Mobile Application Data
If you use our application, we may request permission to access geolocation coordinates, mobile device access (camera, contacts, storage, bluetooth, microphone, reminders, and SMS message scans for transaction verifications), and send you push notifications.
2. How Do We Process Your Information?
We process your personal information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with statutory legal requirements. We may also process your data for other tasks with your explicit consent.
6. How Long Do We Keep Your Information?
We keep your personal information only for as long as necessary for the purposes set out in this Privacy Notice, or as required by law. Once your application has been processed and filed on the official government portals, temporary scans are securely wiped from our local queues.
7. How Do We Keep Your Information Safe?
We have implemented appropriate organizational and technical security measures (including SSL/TLS encryption and sandboxed buckets) designed to protect the security of any personal information we process. However, please remember that no transmission over the internet can be guaranteed 100% secure.
8. What Are Your Privacy Rights?
Depending on your geographical location, you may have specific rights under applicable local privacy laws (like GDPR or Indian Digital Personal Data Protection Act). These may include the right to request access to and obtain a copy of your data, or request rectification and erasure.
9. Controls for Do-Not-Track Features
Most web browsers include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online activities monitored. We currently do not track your activities across third-party websites.
10. Do We Make Updates to This Notice?
Yes, we may update this Privacy Notice from time to time to remain compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.
11. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact our Privacy Officer:
12. How Can You Review, Update, or Delete the Data We Collect?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to support@unioncybers.com.
5. How Do We Handle Your Social Logins?
If you choose to register or log in to our Services using a social media account (e.g. Facebook or X), we may gain access to certain profile information from your social provider. We use this data only for the purposes described in this notice.